Where is my order?
Answer :
When your order ships out, you will receive a Shipping Confirmation email from support@unitro.store with your tracking number included it. The email could take up to 3-7 business days to be sent. Once you receive the email, follow these steps to easily check on your delivery status. [1] Visit the website: https://www.17track.net/en [2] Enter Your Tracking Code,provided in the Shipping Confirmation Email. [3] Click the 'Track' Button Thing's to Keep in Mind: Order Numbers instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed your order has been shipped out and is in transit to the local post office. Tracking should updating within a business days. Usually handling time is 3 business days but when there is a high traffic volume, the handling time can extend up to 7 days. So depending on the destination, the order may take 12 to 60 business days to be delivered.
When your order ships out, you will receive a Shipping Confirmation email from support@unitro.store with your tracking number included it. The email could take up to 3-7 business days to be sent. Once you receive the email, follow these steps to easily check on your delivery status. [1] Visit the website: https://www.17track.net/en [2] Enter Your Tracking Code,provided in the Shipping Confirmation Email. [3] Click the 'Track' Button Thing's to Keep in Mind: Order Numbers instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed your order has been shipped out and is in transit to the local post office. Tracking should updating within a business days. Usually handling time is 3 business days but when there is a high traffic volume, the handling time can extend up to 7 days. So depending on the destination, the order may take 12 to 60 business days to be delivered.
What's your return policy?
Answer :
If you can send us a picture of your item, we'll keep it. Then you an use your item or remove it if you'd like. Because we don't return the items.so we give you a full refund.
If you can send us a picture of your item, we'll keep it. Then you an use your item or remove it if you'd like. Because we don't return the items.so we give you a full refund.
Can I cancel my order?
Answer :
Once your order has been placed, you will be unable to cancel or edit it. We do not accept a return so you can use or remove the item, but we will charge you a paid 50% charge on the money you paid.
Once your order has been placed, you will be unable to cancel or edit it. We do not accept a return so you can use or remove the item, but we will charge you a paid 50% charge on the money you paid.
What happens if I receive a wrong item?
Answer :
Still you can enjoy your product or either you can donate into somebody else or recycle it. We'll give you a new item or we'll give a full refund.
Still you can enjoy your product or either you can donate into somebody else or recycle it. We'll give you a new item or we'll give a full refund.
Do you offer exchanges?
Answer :
Definitely no. If you want to exchange we'll give you a new item or we'll refund you a 50 % of your money. -For any further assistance, don’t hesitate to e-mail us at support@unitro.store and we’ll be more than happy to assist you.
Definitely no. If you want to exchange we'll give you a new item or we'll refund you a 50 % of your money. -For any further assistance, don’t hesitate to e-mail us at support@unitro.store and we’ll be more than happy to assist you.